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Privacy Statement

CareAboo, LLC has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. This policy describes careAboo’s practices with respect to the collection of user information from this Web site. This document only applies to the careAboo site www.careaboo.com. We have taken extra steps to make sure your online shopping experience is the best, and is safe and secure. As a visitor to the CareAboo  site, www.careaboo.com, you have the right to understand our information privacy practices prior to providing CareAboo with any of your personal information (Personal information includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address).

 

What information we collect:

CareAboo, LLC only collects personal information that you voluntarily provide to us.

 

How we use your information:

CareAboo uses your personal information only for the purpose of responding to and fulfilling your requests for careAboo products and services.

 

Who we share your information with:

We do not share the collected information with anyone. We respect your privacy.

 

How you can control the use of your information:

CareAboo provides you with choice and control over the collection and use of your personal information, as well as a means of updating and correcting any personal information stored in your customer profile.

 

How you can decide what marketing communications you'll receive:

CareAboo provides you with the opportunity to specifically choose the promotional marketing communications you wish to receive from careAboo. If you choose not to sign up for any of the promotional e-mail services that careAboo provides, then careAboo will only send you e-mails that relate to your purchases you have made from careAboo.

 

How we protect your information:

To ensure the confidentiality of your personal information, careAboo uses leading security technology and procedures which are reviewed regularly by our Security Management.

By providing you with this Privacy Statement, careAboo is pledging our continued commitment to protecting the information you provide to us. CareAboo regularly examines our information privacy practices to determine whether we are adhering to the disclosures about the collection, use, sharing, and protection of your personal information made in this privacy statement.

 

Privacy Statement:

This careAboo Privacy Statement discloses the information privacy practices for the careAboo web site, www.careaboo.com.

 

Information collected about you:

CareAboo collects personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register at careAboo in order to purchase, your personal information is needed in order to process and fulfill your order requests. Many areas of careAboo can be accessed without providing any personal information.

On all careAboo pages that collects personal information, we specifically describe what information is required in order to provide you with the product or service you have requested.

 

CareAboo collects personal information when you:

  • Register at careAboo
  • Complete user profile information
  • Purchase merchandise
  • Participate in a survey or contests
  • Contact careAboo

 

Registration Information:

CareAboo collects your e-mail address and password when you register at our web site.

 

User Profile Information:

CareAboo collects the full name, address, city, state, zip, country, e-mail address, shipping information and credit card information. This information is stored in the My Account area of careAboo.

 

Purchases:

CareAboo collects the billing address of the credit card that is used to make a purchase. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for your purchases through careAboo.

 

Surveys and Contests Information:

Occasionally, careAboo may offer our site visitors an opportunity to participate in a survey or contest. Information collected by careAboo when you participate in a survey or contest may include your full name, e-mail address, and street address.

 

Contacting careAboo:

CareAboo collects personal information such as your full name, zip code, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your account, logging on to careAboo, or accessing your account.

 

Other Information we collect:

Some information is collected automatically every time you visit the careAboo website. CareAboo collects information about your computer and assigns you a "cookie" (a small, unique identifier text file) when you visit www.careaboo.com. You do not provide this information—it is collected automatically as a means of supporting your visit to our site. This cookie does not contain any personal information.

 

Cookies and other Web Site Technologies:

As a visitor to careAboo you will be assigned a permanent cookie file on your computer's hard drive. You can always choose to not receive a cookie file by enabling your web browser to refuse cookies or prompt you before accepting a cookie. Be advised that, by refusing to accept a cookie, you will not be able to access the full benefits of the careAboo Online Store. When you access the My Account area of the careAboo web site, careAboo requires you to sign in using your e-mail address and password. Once you sign in we record the e-mail address in the cookie file on your computer. We may also record your password in this cookie file. Permanent cookie files remain on your computer's hard drive until you manually delete the file.

 

Computer Information:

CareAboo collects certain technical information from your computer each time you request a page during a visit to careAboo. This information is collected from your computer's web browser and may include your IP address, operating system, web browser software (i.e., Netscape Navigator or Internet Explorer), screen resolution, and referrer web site. Wireless users: Please check with your wireless company if you are using your cellular phone to access the Internet to understand whether personal information may be used to identify you.

 

Use of your Information collected on careAboo may be used to:

  • Register you at careAboo
  • Send e-mail notifications for special promotions
  • Respond to your questions or suggestions
  • Improve the quality of your visit to our site

 

Registration Information:

When you register at careAboo, we use your information to create your account.

 

E-mail Notifications:

If you choose to receive communications from careAboo about special promotions when registering at careAboo, we may use your e-mail address to send you communications about surveys, contests and marketing information on careAboo. We may use your e-mail address or telephone number to contact you about your purchase and availability.

 

Responses to your Questions or Suggestions:

We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance logging on to your careAboo account.

 

Improving the quality of your visit to our site:

We collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and develop featured programs and content that will be of interest to our site visitors.

 

Credit Card Guarantee:

Your credit card is protected whenever you make a purchase through CareAboo, LLC. If any unauthorized charges appear on your credit card statement within 12 months of your last careAboo transaction, report this fraud to your credit card provider and contact us immediately by calling 801-822-8204, or e-mail us at info@careaboo.com. Most credit card companies cover all charges resulting from credit card fraud, or may limit your responsibility to $50, the maximum allowed under the Fair Credit Billing Act. CareAboo is committed to making sure you're covered.

 

Our Legal Obligations:

CareAboo may disclose information against someone who poses a threat to careAboo interests (such as customer fraud) or whose activities could bring harm to others.

 

Control Access to your Information:

CareAboo believes that site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of careAboo:

 

Your Account:

The My Account page on careAboo allows registered visitors to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can change your shipping information from your account profile; update your name, phone numbers, and credit card information associated with your profile.  You can also close your careAboo account by calling 801-822-8204.

 

Communications from careAboo:

You may receive communications from careAboo when you:

  • Request a forgotten password on your account
  • Make a purchase
  • Elect to receive special promotional marketing communications
  • Contact careAboo with questions/suggestions

 

Request a forgotten password on your account:

When you request your password, we will send your password via e-mail. All you need to enter is your e-mail address.

 

Make a purchase:

Each time you make a purchase through careAboo you will receive confirmation of your new purchase via e-mail.

 

Elect to receive special promotional marketing communications:

When registered at careAboo, you will occasionally receive opt-in e-mails notifying you of special promotions, if you sign up for this service. Special promotional e-mails are intended to inform you of new or unique special deals that are available from careAboo.

 

Request customer support or submit questions/suggestions:

When you request assistance with viewing your account, logging on to the careAboo web site, or accessing your account, we will respond to you via e-mail, live chat or telephone.

 

Protecting your information:

We want our site visitors to feel confident about using careAboo to make a purchase, so we are committed to protecting the information we collect. CareAboo has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, careAboo only stores the information you provide when registering at careAboo. Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to careAboo over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission. To verify the security of our site, look at our URL in your browser window. The letter "s" added to the "http" indicates that SSL is in effect. If you are using Netscape Navigator 3.0 or earlier, the broken key symbol in the lower-left corner of the browser window becomes solid when you are in secure mode. In Netscape Communicator 4.0 and 4.5, the open padlock symbol in the corner changes to closed in secure mode. In Internet Explorer 4.0, a closed padlock appears in the corner when you are in secure mode. Also, in many cases, your browser will warn you if you are about to send information via a site that is not secure.

 

Changes to the Privacy Policy:

CareAboo reserves the right to modify or amend this Privacy Policy at any time and for any reason. If there are material changes to this policy or in how careAboo will use your personal information, careAboo will prominently post such changes prior to implementing the change.

Regardless of later updates, we will abide by the information privacy practices described in the Privacy Policy posted at the time you provided us with your information.  If you have questions about our Privacy Statement, please e-mail us at info@careaboo.com.

 

Contacting careAboo:

We want to make sure you have control over your online experience as a careAboo customer, from purchasing your merchandise to protecting your personal information.

CareAboo customer service agents are ready to help with your careAboo concerns. When you need help, call 801-822-8204. All e-mails will receive a response within 24 hours, bust usually much sooner. Agents will address any questions or concerns you may have about your careAboo purchases. We will do our best to respond to your request for assistance or other questions about careAboo within 24 hours.